Question 1

Can I start for free?

Accepted Answer

Yes. The Free plan lets you monitor up to 10 sites, with a status page, heartbeat monitoring and email alerts. Every paid plan also includes a 14-day free trial, so you can test a higher plan before paying.

Question 2

Do I need a credit card to start?

Accepted Answer

No. You can register and start a 14-day free trial on the Solo, Team, Enterprise or Enterprise+ plan without entering any payment details. You only pay once you decide to continue.

Question 3

How does the free trial work?

Accepted Answer

Each paid plan includes a 14-day free trial at full feature access, granted automatically when you register with that plan. During the trial you get 100% of the plan's features. After 14 days you can start paying or downgrade to Free. Each user is entitled to one trial.

Question 4

Is there a limit on the number of websites?

Accepted Answer

Yes. Free monitors up to 10 sites, Solo up to 15, Team up to 100, Enterprise up to 250 and Enterprise+ up to 500. You can change plans at any time if your portfolio grows.

Question 5

Can I upgrade or downgrade later?

Accepted Answer

Yes. Upgrade or downgrade at any time from your dashboard. Upgrades are prorated within the current billing period and your next invoice reflects the new plan, so you only pay for what you use.

Question 6

How does monthly vs yearly billing work?

Accepted Answer

Monthly bills you every month. Yearly bills once a year at about 20% off the monthly price (for example Solo is $4.99/mo or $47.90/year). You can choose at checkout and switch between periods from your billing page.

Question 7

Can I cancel anytime?

Accepted Answer

Yes. Cancel at any time from your dashboard. Your paid features and plan limits resolve to the Free plan, and a 30-day money-back guarantee covers your first paid subscription if you request a refund.

Question 8

Do my clients get reports?

Accepted Answer

Yes. With the PDF reports feature (Solo and above) you generate branded client reports with your logo and colors, delivered by email on the schedule you choose. Your clients don't need an account to view them.

Question 9

Are reports generated automatically?

Accepted Answer

Yes. Reports are generated automatically on the schedule you define — daily, weekly, monthly or quarterly — and sent to your clients plus any additional recipients. You can send a test report or trigger a send manually too.

Question 10

Do clients need an account on UptimePoint?

Accepted Answer

No. Clients never need an account. They only see what you share with them: public status pages, report links and alert emails, all under your brand.

Question 11

Is there white-label?

Accepted Answer

Yes, on Enterprise and Enterprise+. You can remove UptimePoint branding, add your logo and colors, and use a custom domain for reports and status pages. Solo and Team include a custom agency logo on PDF reports.

	Free	Solo	Team	Enterprise	Enterprise+
	Uptime (5 min)	Uptime (1 min)	Uptime (1 min)	Uptime (1 min)	Uptime (30s)

Client accountsi
Client & site associationi
Client dashboard & filtersi
Client PDF reportsi
Automated client reportsi
White label & custom domaini

Ping (ICMP)i
TCP Portsi
Keywordsi
SSL Check (30d)i
Domain checki
DNS (SPF/DKIM/DMARC)i
Performance (Core Web Vitals)i
Securityi
Cron Monitoringi	2	5	20	50	100
Broken Linksi		500	2k	5k	10k

Status pagei	1	10	100	∞	∞
Subscribers emaili
Custom domaini
Layout templatesi
Service groupsi
Embeddable widgeti
SEO opt-outi
Incidents & maintenancei
Password protectioni
Google Analyticsi
Custom CSSi

Email alertsi
Telegram/Discord/Slack alertsi
Webhooksi
Alert Escalationsi		1	5	10
Web Push Notificationsi

PDF reports (agency logo)i
Customizable PDF reports (colors, logo)i
Custom domain for reportsi
API accessi

Multi-user (3 accounts)i
Unlimited multi-useri
7-day historyi
30-day historyi
90-day historyi
1-year historyi
Community supporti
Email support (48h)i
Priority support (24h)i
White labeli
White label (custom domain)i

Dedicated environmenti
Guided onboardingi
Team trainingi
Account manager (CSM)i

Pricing

Free

Solo

Team

Enterprise

Enterprise+

Which plan is right for you?

Freelancer or small portfolio

Web agency team

Everything you need to monitor your clients

Everything you get with every paid plan

Full website monitoring

Alerts, escalations & push

Client management & reports

Built for web agencies

Simple billing, no risk

Frequently asked questions

Start for free

Large agency or platform

Status pages & heartbeats

Check interval

Team members

Save ~20% yearly